PRWeb wrote, “This article outlines the process that many businesses go through to hire in-house help in the form of a receptionist or other similar positions. Along the way, it describes the situations where a company would be able to save money if they had alternatively chosen to use a professional answering service. The article […]

PRWeb wrote, “In a unique study that surveyed more than 2,500 consumers, nearly 60 percent of respondents believe that one-minute is too long to be on hold. In addition, 32.3 percent of consumers believe that customer service departments should be answering immediately – with no hold time.” A Quality Answering Service provides answering services for […]

The Sequitur’s article states, “Business owners do have other options available to them, options that are affordable and that add a personal touch. Services that provide live staff to answer calls around the clock for a company without the business owner paying the expenses involved with full time employees can be the perfect solution.” A […]

“Call answering service provider Conversational recently announced that they will begin offering virtual assistant services through their proven company model of three staggered pricing plans for business clients of all sizes. The decision to branch out into offering virtual assistant services alongside call answering was the company’s response to client requests for dedicated staffing that […]