Check out this article about a woman in Ireland who launched her own virtual assistant company, “Virtual assistance providers basically provide business services on an outsourced or contract basis – anything from remote answering of phones and processing orders to customer services and making travel bookings. This kind of thing is valuable to any business […]

Business2Community writes, “Many small business owners don’t even realize that they’re providing inadequate customer service. Not only does this hurt their bottom line, but it also puts the future of their business in jeopardy.” Investing in an answering service may be the answer to your problems. Having a dependable 24/7 service makes your company stand […]

This article details the mistakes you can make when using a virtual receptionist “Outsourcing is only valuable if you’re getting results from it. While it’s always less expensive than hiring full time, hiring the wrong company or person to outsource your work to can end up costing you big time. The right way to outsource […]

“Medical practices have unique needs to consider when selecting an answering service. For example, any service a medical practice employs must be HIPAA-compliant to ensure patients’ privacy is protected. Finding a solution that covers specific health care needs isn’t always easy, so Business News Daily reviewed myriad call center services to determine which service is […]