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Legal Answering Service
Our Tampa Bay, FL based legal answering service specializes in answering calls, scheduling appointments and taking messages for lawyers and law offices. We are A Quality Answering Service, and have been in business for over 30 years.
The legal receptionists we have on staff are trained and ready to provide 24/7/365 availability for incoming calls; we can differentiate between new and existing clients and handle these clients to your customized specifications.
Law offices benefit from utilizing an answering service like A Quality Answering Service because they receive a very high volume of non-client related calls. Our professionally trained operators can help any law office by taking over some or all of the inbound telephone lines during the day. Many callers might not realize that the attorney they are calling doesn’t practice the type of law that their case calls for. Trust our customer service professionals, they are able to inform callers what type of law you practice, refer them to your office locations, offer them basic information about your practice, take messages, patch emergency calls through directly to an attorney, schedule appointments, screen calls and much more. We are a phone answering service with special training in legal matters, and we are here to help.
Our services are particularly useful for small law offices where there may be only one or two attorneys handling the entire client base. Larger firms find our services useful after hours, during regular hours when their staff is unavailable to answer the phone and as a method of cutting costs by reducing the number of employees that they pay full-time to handle incoming calls.
A Quality Answering Service can handle all of your non-urgent and routine calls so that you can focus on your clients and your practice.